Privacy Policy
1. INTRODUCTION
KoDo software (website url address: kodo.software) appreciates your business and trust. We are Ukraine based private company with specialization on it outsourcing and outstuffing products for our clients. Please read this Privacy Policy and Cookie Policy, providing consent to both documents in order to have permission to use our services. This document will inform you as to our data gathering, dissemination and data protection policies in accordance with the EU General Data Protection Regulation.
2. COMPLIANCE
By using our site, you are agreeing to the content of our privacy policy as defined below. If you do not fully agree with the terms of our policy, please do not make use of our site.
Users under 13 should obtain parental or guardian consent to use the website and share any data through the website forms.
3. Information Use
Data gathered by us in accordance with this policy is used for the purpose of improving your experience within this site and to help us make better business decisions. We use your usage and location information to tailor your experience with this website to your needs. While non-personal information may be used for website diagnostics and improvements.
Data is collected from users wherever you may access our site around the world and may be processed on a server located outside of your own country.
Data collected is neither shared, sold nor rented to any third party for commercial reasons.
3. Data Collection
We use the information that we collect to provide you with improved services. We collect data through three main routes:
- Information that you share with us voluntarily such as your name and email address when leaving a comment or requesting a quote in special form;
- Information submitted through the contact form on our site is sent to our company email, hosted by Microsoft Corporation. Microsoft Corporation adheres to the EU/US “Privacy Shield” policy.
- Data collected by our website. This includes and is not limited to: ISP, Browser used, IP address, pages accessed, date and time, number of clicks, exit pages, entry pages, etc.
- Location information: Your IP address allows us to see where you are located with regards to country, state, and location.
- We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
- Facebook pixels. Facebook pixels are small pieces of software and are nearly invisible pixel-sized “dots” on our Website which create a link between your visit to our Website and Facebook. When the pixel loads, Facebook places a so-called “fr”-cookie on your computer, which helps Facebook to provide you with more personalized advertisements, but also Social plugins. Social plug-ins are small pieces of software which create a link between your visit to our Website and the social media platform of a Third Party Provider. The social plug-in will let the Third Party Provider know that you have visited our Website and may let the Third Party Provider receive cookies he has placed on your computer beforehand. We use social plug-ins of the following Third Party Providers: Facebook pixel
- We may also make use of Yandex Metrica, a service provided by the company YANDEX LLC, Russia (“Yandex”), to analyze your use of the Website. The information generated by Yandex Metrica is subject to Yandex’s privacy policy and will be transferred to and stored by Yandex on servers in either Russia, Netherlands or Finland in accordance with local legislation. Prior to the transfer, it will be anonymized by removing a part of your IP address. Yandex will then process it on our behalf in order to evaluate your use of the Website, to compile reports on Website activity and to provide other services related to Internet usage. Yandex will not link your IP address with any other data held by Yandex. You may refuse the use of cookies for the aforesaid purposes by setting your browser accordingly; however, in that case, you may not be able to use the full functionality of the Website. You may further opt-out of the collection of your usage data (including your IP address) and its processing by downloading and installing the add-on for your current web browser. For more information about the use of your data by Yandex, please visit Yandex’s website.
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
4. Security of Information
All data collected by us is treated as being confidential and is held on secure servers/storages. Access to the data collected is regulated and restricted by reasons.
5. Your Rights
All users of our website have the following rights:
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. KoDo software permits residents of the European Union to use its Service. Therefore, it is the intent of KoDo software to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
To make a request regarding your rights please contact our us at If you have any questions about this Cookie Policy, please contact us at: privacy@kodo.software
6. THIRD PARTY WEBSITES
KoDo software may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by KoDo software, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. KoDo software bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
7. Policy Changes
KoDo software reserves the right to make changes to this policy at any time. We will post the changes to this page and encourage you to review them to stay informed. If we make changes that materially alter your privacy rights, we will provide additional notice, such as via email or through the Website.
COOKIE POLICY
1. What is a cookie?
Cookies are small text files we send to your computer or mobile device. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
You can read more about cookies at http://www.allaboutcookies.org/.
2. Do we use cookies?
Yes. We use cookies and similar technologies like single-pixel gifs and web beacons. We use both session-based and persistent cookies to provide you services or to make it easier to navigate the website. We set and accesses our own cookies on the website and we also use third party cookies, like Google Analytics.
3. How do we use cookies?
Some cookies are associated with your account and personal information in order to remember that you are logged in and which services you order. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.
Cookies can be used to recognize you when you visit our website or use our services, remember your preferences, and give you a personalized experience that’s consistent with your settings. Cookies also make your interactions faster and more secure.
4. How we use cookies for advertising?
Cookies and other ad technology such as beacons, pixels, and tags help us market more effectively to users that we and our partners believe may be interested in our services. They also help provide us with aggregated auditing, research, statistics and reporting, and know when content has been shown to you.
5. What to do if you don’t want cookies to be set?
You may prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit your interest. In some browsers you may also manage cookies preferences for each particular website.
You can find the instructions how to manage your cookies for different browsers below:
For other browsers, please consult the documentation that your browser manufacturer provides.
You may opt-out of third party cookies from Google Analytics on its website.
You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (http://youradchoices.com). In addition, on your iPhone, iPad or Android, you can change your device settings to control whether you see online interest-based ads.
Note! If you limit the ability of websites and applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the services, since it will no longer be personalized to you. It may also stop you from saving customized settings, like login information.
6. Cookies used on our website
NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
7. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
8. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
9. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
Contact Us
If you have any questions about this Cookie Policy, please contact us at: privacy@kodo.software